Effective Date: July 2026

At SH Solar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you visit our website or contact us:

  • Full Name
  • Mobile Number
  • Email Address
  • Company Name (if applicable)
  • Installation Address
  • City & State
  • Electricity Consumption Details
  • Roof Information
  • IP Address
  • Browser & Device Information
  • Cookies and Website Usage Data

2. How We Use Your Information

The information we collect may be used to:

  • Provide solar consultation and quotations
  • Recommend suitable solar solutions
  • Schedule site inspections
  • Process enquiries and customer requests
  • Contact you regarding products or services
  • Improve our website and customer experience
  • Send updates, offers, and important service notifications
  • Provide technical and after-sales support

3. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze visitor traffic
  • Enhance browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Information Sharing

SH Solar values your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

  • Authorized installation partners
  • Technical support providers
  • Government authorities when legally required
  • Payment service providers (if applicable)

All third parties are expected to protect your information in accordance with applicable privacy laws.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Despite our best efforts, no online platform can guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites.

SH Solar is not responsible for the privacy practices, policies, or content of external websites. We encourage users to review their privacy policies before sharing any personal information.

7. Google Analytics & Similar Services

We may use analytics tools such as Google Analytics to understand website traffic, visitor behavior, and improve our services.

These tools may collect anonymous information such as:

  • Device type
  • Browser
  • Country
  • Pages visited
  • Time spent on the website

8. Marketing Communications

If you submit an enquiry or subscribe to updates, we may contact you through:

  • Phone Call
  • WhatsApp
  • SMS
  • Email

You may opt out of promotional communications at any time by contacting us.

9. Children’s Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 18.

10. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Request details of the information we hold about you

11. Changes to This Privacy Policy

SH Solar reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page along with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

SH Solar

Email: shsolarenergy26@gmail.com

Phone: +91 92323 71431

Alternate Phone: +91 9093687096

Address:
66, Vivekananda Pally,
Berhampore, Murshidabad,
West Bengal – 742101, India